Cancellation / Late Arrival Policy
We require a minimum of 48 hours advance notice for the cancellation of group, couples packages and/or packages otherwise full charges will apply
Singles service(s) cancellation requires 24 hours advance notice. A fee of 50% of the price of the service(s) will be charged for cancellations less than the minimum time permitted
Please keep in mind that if you arrive late the duration of your treatment will be shortened so the next guest may begin on time.
Consideration Policy
For the utmost comfort of all of our guests, we suggest the following:
Punctuality
In order to enhance your experience, we suggest you arrive 15 minutes prior to your service. Please understand that your treatment will end on time so that the next guest will not be inconvenienced.
Amenities
We have full plush robes and slippers for your convenience. Please leave your personal belongings at home. We are not responsible for damaged or lost possessions.
Considerations
The Spa is a tranquil place, so please turn off your cell phones and beepers and refrain from bringing small children.
Cancellations
A credit card is required to hold all multiple or group services. We value your patronage. However, it will be necessary to charge 50% of the total amount if a 48 hour cancellation is not received.
Gift Certificates
We offer a variety of gift certificates perfect for any occasion. But unfortunately they are non-refundable.
Non-Smoking
We ensure a healthy environment for all of our guests by upholding a non-smoking policy.
Payment
We accept MasterCard, Visa, Debit.
Pricing
Prices listed are approximate only and subject to change depending on treatment selection.
Return Policy
We reserve the right to inspect and deny the return of any product. Goods can be returned if the purchased product is in its original container unopened within 7 days of original purchase.
To schedule or cancel an appointment contact us by phone at 705-688-9737 (Salon) or 705-688-9365 (Spa).