Refund & Return Policy

Note: *Shipping to Ontario only.

Thanks for shopping at Talk of The Town Hair Factory & The Spa. If you are not entirely satisfied with your purchase, we’re here to help.


You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unopened and in the original packaging.
Your item needs to have the receipt for proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card within a certain amount of days,
depending on your card issue’s policies.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs
are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us at
[email protected] or call 705-688-9365 or 705-688-9737