Cancellation / Late Arrival Policy
We require a minimum of 48 hours advance notice for the cancellation of group, couples packages and/or packages otherwise full charges will apply
Singles service(s) cancellation requires 24 hours advance notice. A fee of 50% of the price of the service(s) will be charged for cancellations less than the minimum time permitted
Please keep in mind that if you arrive late the duration of your treatment will be shortened so the next guest may begin on time.
For the utmost comfort of all of our guests, we suggest the following:
In order to enhance your experience, we suggest you arrive 15 minutes prior to your service. Please understand that your treatment will end on time so that the next guest will not be inconvenienced.
We have full plush robes and slippers for your convenience. Please leave your personal belongings at home. We are not responsible for damaged or lost possessions.
The Spa is a tranquil place, so please turn off your cell phones and beepers and refrain from bringing small children.
A credit card is required to hold all multiple or group services. We value your patronage. However, it will be necessary to charge 50% of the total amount if a 48 hour cancellation is not received.
We offer a variety of gift certificates perfect for any occasion. But unfortunately they are non-refundable.
We ensure a healthy environment for all of our guests by upholding a non-smoking policy.
We accept MasterCard, Visa, Debit.
Prices listed are approximate only and subject to change depending on treatment selection.
We reserve the right to inspect and deny the return of any product. Goods can be returned if the purchased product is in its original container unopened within 7 days of original purchase.