Booking/Rescheduling/Cancellation Policy

Consideration Policy

For the utmost comfort of all of our guests, we suggest the following:

Punctuality

In order to enhance your experience, we suggest you arrive 15 minutes prior to your service. Please understand that your treatment will end on time so that the next guest will not be inconvenienced.

Amenities

We have full plush robes and slippers for your convenience. Please leave your personal belongings at home. We are not responsible for damaged or lost possessions.

Considerations

The Spa is a tranquil place, so please turn off your cell phones and beepers and refrain from bringing small children.

Cancellations

A credit card is required to hold all multiple or group services. We value your patronage. However, it will be necessary to charge 50% of the total amount if a 48 hour cancellation is not received.

Gift Certificates

We offer a variety of gift certificates perfect for any occasion. But unfortunately they are non-refundable.

Non-Smoking

We ensure a healthy environment for all of our guests by upholding a non-smoking policy.

Payment

We accept MasterCard, Visa, Debit.

Pricing

Prices listed are approximate only and subject to change depending on treatment selection.

Return Policy

We reserve the right to inspect and deny the return of any product. Goods can be returned if the purchased product is in its original container unopened within 7 days of original purchase.

To schedule or cancel an appointment contact us by phone at 705-688-9737 (Salon) or 705-688-9365 (Spa).